Company R, a regional general hospital in Indonesia, is transforming its data management approach to strengthen patient-care continuity and meet the nation’s strict data-protection standards. As the hospital’s reliance on digital medical records, imaging systems, and administrative applications continues to grow, so does the volume of sensitive healthcare data that must be protected.

To ensure business continuity, prevent data loss, and comply with healthcare and government regulations, Company R partnered with AWS and Veeam to implement a hybrid-cloud backup strategy enhanced with Amazon S3 Object Lock (immutability). This modern solution allows the hospital to safeguard critical data from ransomware, streamline operations, and guarantee data integrity across its entire infrastructure.

Challenge

Company R sought a scalable and cost-effective solution to manage the rapidly growing volume of sensitive healthcare data. The solution needed to:

• Handle increasing data-storage demands.
• Provide quick access to frequently used information.
• Store less-frequently accessed data cost-effectively.
• Simplify data management and reduce administrative overhead.
• Ensure long-term preservation and compliant archiving.
• Enable efficient data transfer from on-premises systems to the cloud.
• Protect backup storage from ransomware or cyberattacks through immutability.
• Enforce compliance controls aligned with national and international regulations.

Solution

To meet these challenges, Company R implemented a hybrid-cloud architecture leveraging AWS S3 and Veeam Backup & Replication (VBR).

• On-Premises Infrastructure: On-premises virtual machines are backed up using Veeam, with backup files stored in Amazon S3 Buckets. This setup allows for local caching and rapid restores, while leveraging AWS’s 11-nines durability for long-term reliability.
• AWS Cloud Storage: Amazon S3 provides scalable, cost-efficient storage for healthcare data.
• Veeam Backup & Replication: Manages backups of virtual machines and mission-critical data, ensuring seamless integration between on-premises and cloud environments.
• Amazon S3 Object Lock (immutability): Enforces write-once-read-many (WORM) controls, preventing data from being deleted or modified within a defined retention period. This guarantees compliance, data integrity, and protection from ransomware or accidental deletion.
• Disaster Recovery: Semi-annual disaster-recovery drills validate the hospital’s ability to restore systems quickly and maintain uninterrupted patient services.

Key Features

• Compliance Tiering: Supports adherence to Indonesia’s UU ITE (11/2008), PP 71/2019, and ISO/IEC 27001 standards by enforcing data-retention policies consistent with global regulations such as SEC 17a-4 and FINRA.
• Cost Optimization: Reduces costs by using immutable, scalable cloud storage without the need for expensive on-premises hardware.
• Performance: Maintains high performance and low latency even when data is locked for compliance.
• Seamless Integration: Veeam Backup integrates directly with Amazon S3 Object Lock to create immutable backups, preventing ransomware attacks and ensuring compliance.
• Durability & Availability: AWS provides 99.999999999% durability, storing protected data across multiple facilities for maximum reliability.
• Scalability: Offers virtually unlimited capacity, eliminating manual provisioning and future-growth concerns.
• Immutability: Ensures that data cannot be altered or deleted during the retention period, protecting against tampering and data loss.

Benefits

By adopting AWS S3 Object Lock with Veeam, Company R achieved:

• Up to 90% Cost Savings compared with traditional on-premises backup systems.
• Operational Efficiency: Automation reduced manual backup effort by 60%.
• Improved Data Management: Simplified backup operations and minimized administrative workload.
• Enhanced Performance: Faster data access improved staff productivity and application response times.
• Scalable Storage: AWS provides virtually unlimited capacity for continuous data growth.
• Long-Term Preservation: Cost-effective archiving for full backup data in compliance with healthcare retention policies.
• Regulatory Compliance: Up to 95% reduction in risk of non-compliance fines and 100% assurance of data integrity during retention.
• Rapid Recovery: Recovery times reduced by 90%, meeting strict RTO/RPO targets.
• Ransomware Protection: Immutable backups ensure that even compromised accounts cannot delete or encrypt critical data.
• Retention Enforcement: Prevents premature deletion of backups, ensuring full compliance with financial and healthcare mandates.

About Company R

Company R, a regional general hospital, is undergoing a digital transformation to improve operational efficiency and patient-care quality. Aware of the sensitivity and value of healthcare data, the hospital prioritizes advanced backup and data-protection strategies to maintain business continuity, safeguard patient information from cyber threats, and comply with Indonesia’s evolving data-security regulations.

Moving Forward with ViBiCloud

To help healthcare institutions like Company R achieve secure, compliant, and cost-effective cloud data management, ViBiCloud a leading AWS partner in Indonesia, offers end-to-end solutions for backup, disaster recovery, and cloud infrastructure optimization.

With deep expertise in AWS technologies such as Veeam integration and S3 Object Lock immutability, ViBiCloud ensures that your organization’s most critical data remains protected, compliant, and readily accessible when it matters most.